If you have any further questions please email directly at firstname.lastname@example.org
What happens when I Subscribe?
We will send you an order confirmation that with the estimated ship date so you'll know when to expect your first ZenTeaBar.
I want to sign up for a subscription! Are there any extra fees ?
No extra fees. Shipping is included. You will only pay for your subscription - $10/month or $110/a year. If your shipping address is in the state we operate in (Nevada) , sales tax will be applied to your order.
Second thoughts, am I able to cancel?
Monthly subscriptions can be cancelled at anytime. Yearly subscriptions can only be cancelled within the first month. You can opt out of auto-renewal at anytime.
(All subscriptions are re-billable)
Where is ZenTeaBar available?
We are only available in the United States, at the moment.
Where does ZenTeaBar ship?
Currently, we only ship in the U.S. (you may experience longer delivery time when shipping to Hawaii).
Unfortunately, we do not ship to APO, FPO, and DPO addresses.
Monthly Subscriptions are available only in the United States.
What are my shipping options?
Subscription boxes are shipped via U.S.P.S. and your ZenTeaBar Box fits perfectly in your mailbox, measuring 6"x 6"x 2". Yay for convenience!
Our initial ship date for ZenTeaBar renewals is on the 15th of every month :)
For New Tea lovers your box will ship within 4-10 business days after your order is placed.
New orders placed after the 20th will ship the following month on the initial ship date!
Can I return my ZenTeaBar?
Subscriptions are non-refundable and are ineligible for returns.
I would like to skip a month?
Sure! If you decided to skip a month it will be valid in the following month. Example: In January you request to skip a month. You will receive a January ZenTeaBar and in February you won't be charged or receive a box. You will however continue in March!
I just purchased a gift card, what's next?
Once you purchase a gift card, you will receive a confirmation email with the gift card information. You can forward the gift card or print it out and gift it to your friend!
Redeeming your gift card
When redeeming your gift card, proceed to checkout then copy and paste the code! The gift card code will be available in the section entitled "Issued Cards" as well.